Hello! Welcome to our salon customer care section. Whether you're a client of ours, a potential client or just happen to be browsing we want your experience at Hairitage Family Salon to be a good one. Online and Offline we want our salon to be a safe space for beauty of all kinds. Use this page as the mega go to hub for all support services.
If there are more subjects you'd like us to list please contact us here with any and all customer care inquiries.
Our salon policies include treating every individual with equality and respect regardless of age, race, ethnic background, religion, gender, sexual preference and more. We have worked hard to build a safe and pleasant space for every guest we welcome at Hairitage Family Salon.
All policies apply to employees and guests. If an issue should arise that causes you any level of discomfort and you'd like to discuss it with a manger please contact us here.
Salon Service Refund Policy
At Hairitage Salon we believe that honestly is the best policy and you're our top priority. We want your experience to be a good one.
If you should have any complaints about performed services please contact our manager here.
*All service sales are final and that payment must be rendered on the day of provided service(s). Those who commit theft of services will be prosecuted.
Retail Refund Policy
All products sold in salon can be returned given they are unused and kept in the unopened original packaging. If there are any complaints please leave a message here.
All products sold online via all platforms used by Hairitage Family Salon are sold by their respective brand. If you should have any complaints in regard to the performance of the product you purchased online or would like to make any returns you will need to contact the customer service department from the company you purchased it from.
Privacy & Safety
- Credit / Debit Cards
- Apple Pay
All transactions should be made on the day of performed services and are made with third party banking services. If payment hasn't been made in 24 hours of the provided service legal actions will be taken.
To read more about square please visit the provided link https://squareup.com/help/us/en/article/3796-privacy-and-security